Press
Amsterdam, 24 Aug 2026. a.s.r.'s injury claims files were an obvious testing ground for AI agents — thick, unstructured, and slow to work through. A year in, over a hundred claims specialists use one daily. Chief Data Officer Maarten Kramer, three years into building the insurer's data foundations, saw ChatGPT accelerate the shift from defensive data management to actively extracting value from it, prompting a.s.r. to form its own multidisciplinary team.
