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Your organisation knows more than it can access

Rewire's AI-powered field intelligence puts the right expertise in front of your operations teams — in natural language, at the moment it matters. As we built for Terberg.

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Terberg × Rewire · How we built an AI diagnostics assistant for a global vehicle manufacturer

Expertise is your most valuable asset

In knowledge-intensive operations, the gap between what your organisation knows and what your teams can act on in the field is costing you efficiency, quality, and resilience.

Skills concentration

Critical knowledge lives with a handful of senior specialists. When they're unavailable — or when they leave — performance drops. Scaling expertise is slow and expensive.

Rising complexity

Equipment, systems, and processes are growing more sophisticated faster than training programmes can keep pace. The knowledge gap widens every product cycle.

Fragmented information

Manuals, service records, engineering specs, internal knowledge — it exists across a dozen systems. Finding the right answer takes time no field team has.

Decisions under pressure

Frontline teams make consequential calls in high-stakes environments. Without instant access to the right context, they're working on instinct instead of intelligence.

AI-powered field intelligence that turns your knowledge into an always-on assistant

We handle the full stack — from connecting your data sources to deploying an assistant your teams actually use. No off-the-shelf tool. No black box. A precision build, grounded in your operations.

Knowledge audit

We map where your organisation's expertise lives — manuals, databases, service records, tribal knowledge — and identify the highest-value sources to connect first.

Data integration

We ingest, structure, and index your knowledge sources into a unified foundation — cleaned, contextualised, and ready for intelligent retrieval.

Assistant deployment

We build and deploy a natural-language assistant, validated in your live operational environment with your teams.

Continuous improvement

Field intelligence learns from usage patterns. We iterate on features, expand knowledge coverage, and build the capability foundation for your next AI initiative.

Industrial & Manufacturing

Field service & maintenance

Give mechanics and service engineers instant access to diagnostics, repair histories, and technical documentation — wherever the asset is.

Energy & Infrastructure

Asset operations & compliance

Surface maintenance procedures, regulatory requirements, and incident histories in seconds — reducing risk and improving asset uptime across distributed teams.

Logistics & Supply Chain

Operational decision support

Help operations managers navigate exceptions, escalations, and process queries with an assistant that understands your specific workflows and systems.

Healthcare & Life Sciences

Clinical & technical knowledge

Connect clinical protocols, device documentation, and institutional knowledge into an assistant that helps professionals act on the best available information, fast.

Financial Services

Compliance & advisory support

Bring together regulatory frameworks, product knowledge, and internal policies into a single interface — reducing lookup time and improving consistency across teams.

Any knowledge-intensive sector

Workforce capability at scale

Field intelligence isn’t vertical-specific. If your organisation has valuable knowledge locked in systems and people, we can make it accessible — and build on it over time.

The Mechanic of the Future — AI diagnostics for advanced industrial vehicles

Terberg's vehicles operate in ports, logistics hubs, and industrial sites across 15 countries. As vehicle technology advanced faster than mechanic training could keep pace, Rewire built them a Smart Diagnostics Assistant — an AI tool that unifies technical knowledge and delivers contextual answers in natural language, at the point of every repair.

➔   Faster, more accurate diagnostics through natural-language AI

➔   All knowledge sources unified in a single interface

➔   Continuously growing collective knowledge base

➔   More actionable work orders before mechanics arrive on-site

➔   Operational foundation built for future AI initiatives
Read the full case study

We don't drop a tool and leave

AI-powered field intelligence is a Rewire capability, which means it's delivered with the full weight of our strategy, data, and AI practice behind it.

Strategy first, technology second

We start by identifying where field intelligence will move the needle most. High-friction, high-value problems get solved first.

Full-stack delivery

Data, AI, integration, change management — we align every layer. You get a working system, fully adopted from day one.

Built with your people

We work directly with the teams who'll use the assistant — in their environment, on their real cases — so it's built for the job.

Designed to scale

This isn't a one-off project. It's the foundation for your organisation's AI capability. Every deployment is built to expand — across teams, knowledge domains, and use cases.

Get started with Rewire Field Intelligence

Let's talk about what this looks like in your operations

Tell us where your knowledge is locked up and we'll show you exactly what field intelligence would do with it.

contact us now